Contact SpotiStash
We typically respond within 1–2 business days
Have a question, suggestion, or feedback? We’d love to hear from you. Use one of the channels below — we read every message and aim to respond within a couple of business days.
General Inquiries, Support & Feedback
For anything related to SpotiStash — questions about the tool, technical support, feature requests, partnership ideas, press inquiries, privacy questions, or just general feedback — drop us a line:
Response time: 1–2 business days
DMCA & Copyright Concerns
Believe your copyrighted work has been used in a way that constitutes infringement? Submit a formal DMCA takedown notice. Please review our DMCA Policy for the required information before submitting.
Subject line: “DMCA Takedown Notice”
Response time: Within 5 business days
Before You Email — Quick Fixes
Having trouble with the tool? Most issues can be resolved in seconds. Please try these before contacting support:
- Make sure you’re using a valid public Spotify URL (track, playlist, album, or podcast).
- Refresh the page or clear your browser cache.
- Disable browser extensions — ad blockers can sometimes interfere.
- Try a different browser or device to rule out compatibility issues.
- Check our FAQ section — your question might already be answered.
What We Don’t Respond To
To respect everyone’s time, we generally don’t reply to:
- Requests to download specific tracks for you — use the tool yourself.
- Requests for premium features — SpotiStash is free with no premium tier.
- Generic SEO outreach or low-quality link-building proposals.
- Requests for personal Spotify account access — we don’t have or want it.
When Writing to Us
Help us help you faster — please include:
- A clear subject line describing your inquiry.
- The Spotify URL you were trying to download (for technical issues).
- Your browser and device (for technical issues).
- A screenshot if you encountered an error.
That’s it! We look forward to hearing from you.